ipoint user guide for nursing, midwifery and theatres professionals

We have thousands of shifts available every day for nurses, midwives, HCAs and theatres staff. Find and book your ideal shift anytime, anywhere with ipoint. If you’re new to ipoint, you can download the app from Google Play or the App Store.

Logging in

Logging in to ipoint is simple – just enter your username and password. If you’ve forgotten your password, click ‘Forgotten Password?’ on the home page and follow the steps. You’ll receive a password reset link via email, which is valid for 24 hours.  

If you’re still having issues or can’t remember your username, select ‘Need help?’, to speak to the ipoint helpdesk. 

Navigation menu

The menu is found in the top left-hand side of the app, and allows you to easily navigate to all areas of ipoint, including:  

  • Dashboard  
  • Availability 
  •  Find shifts  
  •  My shifts
  • My documents  
  •  Timesheet  
  •  Compliance  
  •  My profile 
  •  Contact us  
  • Referrals
  •  Log out  

Availability calendar

You can update your availability using ipoint’s calendar. Our recommended shifts function will notify you of suitable shifts, based on previous shifts worked and your availability. Holiday mode lets us know when you’re not around – so we won’t contact you until you’re back.  

Add your availability to ipoint to: 

  •  Easily navigate through the thousands of available shifts everyday  
  •  View shifts that only match your availability  
  • Receive SMS alerts for your favourite shifts, so you can book the shifts you want before they’re snapped up 


ipoint enables you to personalise your recommended shift alerts:  

  •  Select your preferred shift type and up to three of your favourite clients  
  • Edit preferences at any time by selecting ‘Edit my Notifications’ in the ‘My Profile’ section  

When a shift matches your preferences, you’ll receive an instant alert ensuring you’re always first to the best shifts.

Finding shifts

ipoint has thousands of shifts available each day, so you can always find the shifts you want. With ipoint you can search all shifts – or just the ones that match your specific criteria.  

Search and filter by:  

  •  All shifts  
  •  Hospitals and wards  
  •  Data range  
  •  Band  
  •  Skills  
  •  Distance  

If no shifts are found, try widening your search and updating your availability. If you’re still not seeing any shifts, please contact us on ipoint.servicedesk@acaciumgroup.com.  

Once you’ve found the perfect shift, simply click the ‘Book’ button to secure it.



Expired compliance will stop you from booking shifts, so it’s important that you’re able to access these documents.  

ipoint allows you to view all your current, expiring and expired compliance documents so you never lose a day of work. To update your compliance, you can email or call us from the app.  


You’re now able to submit timesheets for certain clients via our ipoint app. The process is quick and easy for you to do, before you leave your shift. What’s more, these digital timesheets go straight in to our payment queue, meaning that in some instances you may be be paid quicker.

Learn more

It’s vital that you have control over your finances, so ipoint lets you view your received and processed timesheets. You can see shift details such as start and finish times, so you have full peace of mind that you’re paid correctly.  

If you have any queries relating to your timesheets please contact our payroll team for further information:  

Tel: 01992 474 973 or email: payroll@pulsejobs.com  

ID badge

Great news for ipoint users. We’ve introduced a digital ID badge to our app. As requested by our users, this handy feature is ready to use. It’s important to note, you’ll still need to carry your physical ID badge with you, but now you’ll always have a back-up badge in your back pocket.

Here’s a quick how-to:

  1. Log in to ipoint
  2. Tap the menu icon on the main dashboard screen
  3. Select ‘My profile’
  4. Tap the ‘Badge’ option at the bottom of the screen
  5. View your digital ID badge

Need further help?

Our team is on hand to support you with. Get in touch with us using your preferred contact method:  

Tel: 033 3577 3600  

Email: ipoint.servicedesk@acaciumgroup.com

Alternatively, you can call your consultant for help or advice or access help by clicking ‘Need help?’ on the login page. From there you’ll be able to call or email our team for assistance.