Our timesheets are going digital

Here you’ll find everything you need to know about the new way to submit your timesheets with Pulse Nursing.

The easier way to submit your timesheets

We’re always looking for ways to improve our processes, particularly ones that make life easier while helping the environment.

From now on, all paper timesheets are to be submitted using our new digital process. Accessible via the ipoint app and ipoint website, our new process allows you to submit your timesheets using your smartphone, tablet or desktop.

Submitting a timesheet is easy

See for yourself and watch our ‘how-to’ video tutorial, which runs through the step-by-step process of how to submit a digital timesheet.



Submit via your phone, tablet or desktop. No need to carry a paper timesheet.


Timesheets are automatically added to the payroll queue, reducing processing time.

Reduction in errors

Illegible handwriting and calculation of hours mistakes are removed.

Real time updates

See status updates for your timesheets. No need to call your consultant.


Get your timesheet approved onsite or via email. Whichever method suits you.

It’s green

Say no to excessive use of paper and go green for the good of the environment.

Frequently asked questions

I can’t see my provisional timesheet in the list, what do I do?

Click the ‘Fetch new timesheets’ button. If you still can’t see your timesheet contact your consultant who will make sure your timesheet is available

I’ve been asked to move ward, can I change the ward on my timesheet?

Yes, simply click on the ‘move’ button and select the new ward from the dropdown list. If the ward you have been moved to is not on the list, please contact your consultant who will be able to instantly add the ward to your timesheet.

I’ve been moved to a different ward part way through a shift, what do I do?

If you’ve been moved to a different ward part way through a shift, edit the hours on your timesheet to correlate with the first half of your shift. Then contact your consultant, who will be able to add the additional half of your shift to your timesheet instantly.

I can’t see the hospital/ward that I want to move my shift to, what do I do?

Unfortunately, this action can’t be done without assistance. You’ll need to get in touch with your consultant who will be able to move the shift for you.

I didn’t work one of the shifts I was booked for. How do I submit my timesheet without it?

Simply untick the box next to the shift to exclude it from the timesheet. The next time you log in, it may be shown on a new timesheet that is generated automatically. Don’t worry, if you did not work the shift, we will remove the booking for you.

I want to move my shift to another hospital/ward, but I’m not sure which is the right one

Some hospitals/wards have similar names so if you are unsure which is correct, please check with your consultant before moving the shift.

I’ve moved my shift to another hospital/ward, but I can’t see it in my timesheets now

When moving a shift to another hospital/ward the shift is removed from the original timesheet and assigned to a separate timesheet that is unique to the new hospital/ward. It should appear automatically in the timesheet list, once the page has refreshed. If it does not appear, contact your consultant who can complete this process for you.

I’ve moved my shift to the wrong hospital/ward by accident, what should I do?

Don’t worry, the shift will have been moved to a separate timesheet unique to the new hospital/ward, but this can be changed. Simply refresh the timesheet list page and open the new timesheet that has been created. Move the shift to the correct hospital/ward, refresh the timesheet list page and the timesheet should appear with the correct details. If you require further support, please speak to your consultant.

My timesheet is in query, why can’t I resubmit it?

Timesheets in query require an action via your consultant. They will pick this up or contact you if they require any further information to resolve the query.

What do I do if there is no mobile phone signal at work?

Please either send your timesheet to the authoriser’s email to approve once you have signal or complete a paper timesheet and upload it through the ‘upload image’ button when you are able to get network coverage or WIFI.

I’ve submitted a timesheet but can no longer see the timesheet in the list of timesheets, what does this mean?

Once a timesheet has been successfully submitted, the timesheet will no longer show in your list. We’re working on creating a separate list for submitted timesheets and this will be ready in the very near future.

I can’t see my timesheet in the list, what do I do?

Click the ‘Fetch new timesheets’ button and the list of timesheets will refresh. If your shift is still not showing after completing this action, please contact your consultant.

I can’t see where I need to sign my timesheet

As part of our new process, you are no longer required to sign your own timesheet, only clients are required to sign our digital timesheets.

I emailed my timesheet to the client to approve, but I want to change and have them authorise the timesheet on my phone. Is that possible?

Yes, go back into the timesheet and click the ‘Re-sign’ button. This will allow the authoriser to sign the timesheet on your device.

The authoriser I emailed my timesheet to is on leave, can I email it to another authoriser to approve?

Yes, go back into the timesheet and click the ‘Re-send timesheet’ button. This will allow you to input the email address of an additional authoriser.

Why are we going digital?

We understand that change can be worrying, especially when it relates to important things, like your pay. That’s why we’ve put together a short video to explain all the benefits of our new process.

Need further help?

Our team is always on hand to support you. Get in touch using your preferred contact method:  

Tel: 0333 577 3600  

Email: ipoint.servicedesk@acaciumgroup.com  

Alternatively, you can call your consultant for help or advice or access help by clicking ‘Need help?’ on the login page. From this page, you’ll be able to call or email our team for assistance.