New: Post-shift induction surveys

The post-shift induction survey is a new requirement as part of the NHS staffing frameworks. As an NHS framework approved supplier, we must implement the request to continue to provide you with the best choice of shifts.  For your convenience, we’ve made the survey as simple as possible to complete. It will take no more than a minute of your time, and we’re only asking you to complete the survey once for each Trust that you work at. 

We’ll send the induction survey via text to the mobile telephone number we have on file for you. 

You’ll receive the survey approximately 5 days after you have worked your first shift at a new Trust. 

You’ll have 7 days in which to complete the survey, although we kindly ask that you complete it as soon as you receive the message. We’ll also send you reminders to complete the survey if you have not done so. 

Unfortunately, as this is a requirement stipulated by the NHS frameworks we operate under, if you do not complete the induction request survey, you could be temporarily stopped from booking further shifts at the Trust until the survey is completed. 

An NHS staffing framework is a procurement agreement that enables NHS organisations to secure temporary staffing services from a small list of genuine, approved suppliers. The agreement between an agency and the NHS staffing framework usually lasts a maximum of four years, and to be selected as an approved framework agency, there are certain stipulations we must adhere to continue our approved supplier status. 

To put it briefly, it’s important we implement the change as being an approved NHS framework supplier means we can give you access to shifts at NHS Trusts before non-approved agencies. Giving you first pick of the best shifts around. 

You’ll be required to complete an induction survey for every NHS Trust you work at to begin with. The good news is, once you complete the survey for a particular Trust, you won’t have to do another when working additional shifts at the same Trust.