Assistance programme

Life can present many challenges – some anticipated, others completely unexpected. Our assistance programme is here to support you through these situations.

Through our assistance programme you have access to qualified advisors who are trained to help. Whether it’s to help you prepare for a challenge and gather essential information or get some sound and confidential advice on a life event that’s affecting you or your family, we can help you access the support you need. 

To access our assistance programme, speak to our clinical team on 0333 577 3410

The service offers: 

  • Counselling services – Qualified counsellors can provide advice and support to help you work through your concerns and deal with anxiety or stress. 
  • Information services – The programme’s information services can equip you with essential knowledge to help you address everyday challenges at work or in your 
    personal life. 

The service aims to answer your queries and offer immediate help or if necessary, refer you to an advisor or counsellor. If it is a question requiring further information, you will be passed to an appropriate consultant. 

The assistance programme is here to support you through situations such as: 

  • Managing money 
  • Relationships 
  • Moving house 
  • Family life 
  • Work 
  • Retirement 
  • Family crisis 
  • Illness and injury

Speak to our clinical team on 0333 577 3410 to access our assistance programme.