Mobilising a Workforce for the Nightingale London ExCel

Pulse and Bank Partners are part of Acacium Group, the largest supplier of healthcare staff and services in Europe. When COVID-19 began its significant impact on the UK population, Bank Partners was tasked with supplying a workforce to the NHS Nightingale London ExCel, along with a complete staff management solution. The account management team was formed by taking specialists in their fields on secondment from Acacium Group companies to lead the newly formed team.

Pulse played a critical part in this process, helping to mobilise a workforce of over 300 for the NHS Nightingale London ExCel. Working collaboratively, Pulse assisted Bank Partners with a full recruitment process outsourcing approach, including the provision of a dedicated account team, responsible for determining the appropriate resourcing strategy and, ultimately, delivering.

In the context of the emergency our response was different; we worked more flexibly and more concertedly in partnership with other Acacium Group companies to develop a bespoke delivery model and mobilise the workforce required in a time of national crisis.

To avoid early bottlenecks in the induction process, Pulse sourced a variety of professionals relevant to the NHS Nightingale’s clinical requirements. Candidates attended inductions held at the O2 before being allocated a Nightingale role – ensuring all healthcare workers met the criteria to support the complex requirements of the patients treated at NHS Nightingale.

Thanks to the robust partnerships within Acacium Group, Pulse supported Bank Partners to resource, validate and train over 300 healthcare workers across all specialties in under five weeks. This supply highlighted some key learnings which will prove valuable in the future. We believe the lessons learnt here will help shape the workforce resourcing and capability strategy at an STP level in support of their progression to an integrated care system by April 2021. For more information on this, or to speak with us directly, please contact us.

Further insight

Read our full report where we explore healthcare labour market dynamics, lessons learnt from COVID-19, the use of technology and data science in healthcare and more.