Join our free CPD webinar
Navigating challenging interactions in the workplace
Date: Tuesday, April 16th
Time: 12pm – 1pm
Location: Online
Explore proactive strategies to de-escalate tense situations, communication skills that promote respect and understanding, and effective methods to protect your wellbeing and maintain a positive work environment. Plus, this event will earn you 90 minutes of CPD credit, and you will receive a certificate of attendance.
Save your spot for free
What will you gain from this CPD event?
By the end of this session, you’ll have a deeper understanding of how to:
- Maintain equilibrium in dealing with challenging interaction
- Compose oneself
- Focus on compromise
- Resist feeling bullied and intimidated.
Who should attend?
This workshop is tailored for all healthcare professionals who:
- Have faced challenging interactions at work
- Want to feel more confident navigating difficult situations
- Are committed to creating a safe and respectful workplace for everyone
Meet our esteemed guest speaker
Trevor Dale, Co-Founder and Managing Director at Atrainability
Trevor spent 34 years as a commercial pilot with British Airways flying across the world. He enjoyed two years seconded to Kuwait Airways living in the Gulf in the 1980’s. As a training captain he was part of the team that designed and delivered human factors training. After retiring from flying, he developed that training further, specialising in healthcare. Trevor has been delivering courses that focus on applying practical behavioural skills to maintain and enhance safety across all healthcare specialties for over 20 years.
Book your free place today
Bookings for this event are now closed. Please register with Pulse Jobs to receive updates about future CPD events.
