Petra Calestine - Social Worker

How did you hear about the Pulse Social Work Team?

I was contacted by Pulse as a result of posting my CV on a online database.

What level of support did you received throughout the registration, interview and placement process?

My Pulse consultant was extremely helpful in ensuring that I was supported during the entire process.

This was really important in finding my first job post qualifying and I was constantly reassured that in the event I needed anything, I shouldn’t hesitate to contact him.

Additionally, when he was out of office, I had another experienced member of staff in place to support me. She knew everything about my application (background, education, CV etc) and where I was in the process which ensured that I didn’t have to go over the same information more than once.

  • During the registration process documents were emailed on time and I was referred to the relevant individuals where necessary.
  • At interview, I received assurance, support and felt like my consultants believed in me and my abilities more than I believed in myself; I received essential tips/advice and was contacted as soon as the interview ended for a catch-up/debrief.
  • Upon placement, the support continued, I was provided with information on the place of employment, expectations, terms and conditions etc. Brilliant, brilliant service all round - thanks a million.

How do you think Pulse differ from competitors?

From my experience - the service is a cut above the rest. I previously registered with quite a number of other agencies, but my consultants at Pulse are second to none, by far, the very best.

They are friendly, supportive, engaging, just brilliant. Communication has been key, and I have always been kept in the loop about essential information regarding my situation in employment process.

Would you recommend the Pulse Social work Team to colleagues? If so why?

I would definitely recommend Pulse to all my friends and family and have already begun to do so. I would recommend Pulse for all the reasons listed above.