Meet the team

Marcella is the Managing Director of Pulse London Nursing. After establishing Pulse as a nursing agency in 1996, she has been instrumental in the company’s growth and development over the past 18 years.

With extensive experience working in the NHS and private healthcare sector to manage and meet client demands for nurses throughout London, she has an excellent understanding of what's needed to implement and run a cost-effective, quality-assured service, whilst maintaining an open and transparent relationship.

Marcella has a BA in Business Management from South Bank Business School and a nursing degree from the University College London Hospital.

Steve has over 14 years’ recruitment experience and has been with Pulse for eight. He’s responsible for the sales and operational running of Pulse Regional Nursing, which places thousands of nurses and midwives into NHS trusts and private sector positions across the UK.

Steve values honesty, integrity and high quality service for both candidates and clients. He has overseen year on year growth across all his business areas. The most rewarding part of Steve’s role is developing his team and their careers; with over 80% of his management team starting at Pulse in junior positions.

Lisa is the Operations Director for Regional Nursing & Theatres, having worked in the business over 9 years. Lisa is responsible for the national network of branches who support Nurses, Midwives, ODP’s and Healthcare Assistants to find work in their local area.

Tiffany has been at Pulse London Nursing for over nine years. She started as a recruitment consultant until she moved onto managing the home team. In 2011, she began managing the recruitment and compliance team of 42 employees, including 6 based in India. Tiffany is also a qualified ITU nurse.

Her team help candidates process their applications quickly and offer great job opportunities, whilst providing advice and support for each of their needs.

She also works hard with clients to ensure they receive quality candidates who have been provided by a highly rated robust recruitment process.

Simon has been at Pulse for over 15 years. As Senior Operations Manager, his role includes deputising for the Managing Director, and providing support and assistance to other members of the management team. He is responsible for the community nursing team, the London private sector team, and the out of hours service team.

Simon previously worked in paediatrics and adult nursing roles within the NHS for almost 20 years. Having worked as a nurse, Simon brings empathy and understanding to the challenges faced by our candidates, offering support and advice where needed. He also assists clients by understanding the pressures of staffing a busy clinical environment and the need for competence, reliability and flexibility when using agency nurses to deliver service to patients.

The most rewarding part of Simon’s role is supporting the growth of the London nursing business and being part of a successful, well known and respected market leading agency which is known for the quality of its service and its nurses.

Claire is responsible for managing the: critical care, clinical, general, and theatre nursing teams, as well as the resource, recruitment and retention, and on call team in the Manchester office. After being in recruitment for nine years, she joined Pulse over five years ago as a contracts co-ordinator and quickly progressed to successfully lead the team.

She ensures all nursing candidates are given the right opportunities and flexibility to work in their preferred locations, offered the right training, and fully supported through the recruitment process. Claire also assists the teams in making sure urgent client requests are responded to quickly, and shifts are filled efficiently with the highest quality people.

Sue has 17 years experience within recruitment and over two years have been spent within Pulse. She established the rapidly expanding Newcastle office, which covers as far as York and Cumbria, specialising in providing high calibre general nursing, mental health and theatre nurses.

Emma has been working for Pulse for 16 years. She’s responsible for the overall recruitment of nurses, clearing candidates and annual checks in the south.

Her strong knowledge of the nursing industry comes from her experience of working across all areas of the nursing business and building strong and lasting relationships with both clients and candidates.

Helen has worked for Pulse for 15 years and has strong knowledge within the industry including general nursing, mental health, theatres critical care, as well as in resourcing, recruitment and retention in the south.

Supporting her business managers who cover a vast area from Cornwall to Kent, Helen’s experience allows her to support niche clients and provide hard to find nurses in specialist roles through working collaborative and in partnership with her clients.

Jo-Anne has been with Pulse for 10 years. Her role includes managing the ITU and midwifery teams. With over 13 years experience in her field the most rewarding part of her role is her teams performing well and being part of a growing successful agency.

Jo-Anne supports candidates providing an excellent friendly service, ensuring they get extensive work opportunities at competitive rates.

Offering clients her industry knowledge helps them achieve a safe working environment and provides them with safe and quality staff to work on their units. She has a proactive approach to her work and is always available to support and advise.

Cristina has 10 years experience at Pulse in recruitment. As a Business Manager, she leads the Accident & Emergency and niche teams, sourcing highly skilled specialist nurses into hard to fill NHS roles.

A key element of Cristina’s role is to understand the client’s needs and requirements to ensure the correct candidates are supplied. She is also always available for candidates to discuss work opportunities, providing expert support and advice ensuring their job satisfaction.

The most rewarding part of Cristina’s job is developing individuals in her team and watching them progress. She enjoys the challenges of being part of a rapildly growing business.

Lindsey’s team operates from the office based in Bournemouth and manages the recruitment of nurses across five counties. With 10 years recruitment experience she’s spent the last four with Pulse.

Her strong knowledge of the healthcare industry, allows her to place high calibre candidates in the most suitable roles meeting the needs of both her candidates and clients.

Helen has 16 years experience within the healthcare industry. She began her career in 1998 as a Sales Co-odinator within the remit of international nursing, before joining Pulse in 2003 as a Recruitment Consultant. Helen’s role includes managing the London theatres team, ensuring experienced nurses to London clients.

The most rewarding part of Helen’s role is fulfilling the needs of both clients and associates, delivering excellent customer service, high quality nurses and ODP’s. She also enjoys being part of an ever growing team.

As number one supplier of theatre staff, Helen guarantees candidates expert knowledge and support with good job opportunities throughout London. Her team listen to their candidates needs and endeavour to meet their expectations.

Helen and her team engage with clients to fully understand their needs, and ensure the nurses they provide deliver the best possible care to meet the patients and surgical teams’ expectations.

Martin has been at Pulse for over five years. As a Business Manager, his role includes managing the paediatrics team, helping candidates find the right roles and ensuring they are maximising and using their skill set.

Martin supports clients providing nurses to give compassionate care and ensuring Pulse provide cover for the clients hard to fill vacancies, whilst ensuring exceptional customer service.

The most rewarding part of Martin’s job is growing the team, progressing within the market as a leading nursing agency and above all working with great people.

Jordanna has been with Pulse since 2013. As a Business Manager, her role includes managing the Pulse Nursing at Home division, which provides private nursing and care support and care children, adults and families in their own home. Prior to Pulse Jordanna studied Law at university and worked in Melbourne as a client liaison manager for an events company. (this last bit might be waffle!)

The most rewarding part of Jordanna’s job is meeting her patients and ensuring they, along with their family members, receive the very best support and care they need. Jordanna can ensure clients are supported by highly skilled nurses with regular visits from nurse consultants, to provide continuity and reassurance in their home.

Charlotte is responsible for managing general nursing, mental health, community nursing and nursing homes. Her role includes supporting key clients through the recruitment process, resolving client queries and business development.

Charlotte has been with Pulse for five years and has 19 years' experience in recruitment. Her strong knowledge of the industry allows her to both place high calibre candidates in best fit roles and meet specific needs of her clients.

Jo has 13 years experience within healthcare staffing, specifically in UK and international permanent nursing recruitment. Prior to this she worked as an Accident & Emergency Nurse at a leading teaching hospital in London.

Jo’s worked with many different types of client whose requirements range from needing anything from 1-100 nurses. She’s experienced working and managing staffing projects within the NHS, private and commercial sectors, ensuring that at all times she’s assisting candidates in making the right long-term move for them. As a nurse herself, Jo understands the importance of supplying quality and credibly experienced nurses and makes sure candidates are matched to the right job – all values that Pulse supports throughout its entire business.

Rebecca has been with Pulse for over four years. Her team cover specialist nurses supplying A&E, ITU, paediatric and neonatal nurses into the NHS and private sector organisations.

Managing over 1000 associates and a portfolio of more than 70 clients, Rebecca and the team ensure that a quality customer service is the key priority and ethos of the service delivery team and take pride in supplying the best nurses in their market.

Tracey has been with Pulse for 6 years, prior to Pulse Tracey worked as an agency paediatric nurse in London. Her role includes managing the Community Nursing team who specialise in placing nurses and health care assistants. The most rewarding part of her role is managing her team, supporting staff with their career development and ensuring the team growth and business development.

Tracey supports candidates by providing new work opportunities across London, keeping in close contact with the team’s nurses and ensuring they receive the support they require.

Offering a reliable and professional service, Tracey supports clients by providing quality nursing staff and tailoring services to their exact requirements.