Position – Nurse Case Manager – Telephone Based positions – Kent
Ref – ZANCMGRKENT
Salary – Up to £29,131 per annum (depending on experience, plus benefits)
Hours – Full Time
Pulse is currently working on behalf of a Private Insurance company based in Kent which currently has vacancies for Nurse Case Manager (Medical & Surgical) to join their team.
Our Client is looking for an experienced Registered General Nurse to join their ever growing clinical services department, based in our offices in Tunbridge Wells.
You will support complex medical and surgical claims, offering the highest level of customer service and at the same time using your nursing experience. You'll talk to our members over the phone and help them through their treatment, liaising with the specialist and hospital providers on a regular basis.
All of the nurses continue to use their clinical knowledge whilst also developing an understanding of business strategy. We appreciate that it can be a big move going from a hands-on role to working in an office environment, balancing both clinical and commercial decisions, so we are keen to support nurses during this transition and beyond. Medical expertise is vital to us, so everyone is supported to maintain their qualifications and registered status and given time to work on re-validation requirements.
So if you are a Registered General Nurse at a crossroad in your career, looking for a new direction and work life balance is important to you (no more weekends, public holidays or evenings) - then this could be the role for you.
This is a great opportunity to use your nursing skills in a different environment.
You will need to be able to complete in depth research into new treatments and medicines, as you will be managing cases for a wide variety of conditions.
As part of the Medical Surgical Care Team you will use your clinical expertise to proactively manage claims, making financial and clinical decisions based on your interaction with the multi-disciplinary team, the patient and other areas of the business. We also offer a Dedicated Heart Nurse helpline, providing support and information to our members before and after treatment.
You will also be encouraged to develop and maintain your nursing knowledge to provide consistently high quality case management.
Skills, knowledge and behaviour
You will be surrounded by a friendly and supportive team, who all have different nursing experience, and together you can all widen your knowledge and develop your skills.
We do need you to have:
• A nursing diploma or BSc in nursing
• Current RGN/RMN nursing registration with the NMC
• Relevant and up to date nursing experience
• Excellent written skills
• A great telephone manner
• The ability to think creatively and autonomously
• Strong negotiation and relationship building skills
• Good PC Skills
What will you get from this role?
This is an opportunity to join a friendly and supportive team that focus on ownership and improving the customer journey.
• Social working hours Monday to Friday
• Salary comparable to AFC band 6 starting at £28,560 and can increase as you develop
• Discretionary annual performance related bonus
• 25 days holiday per year (rising to 28 days with length of service)
• Contributory pension
• Life Assurance
• Private medical insurance after a qualifying period of 12 months service
• Childcare payment scheme
• Benefit option scheme
• Discounts on products and with local retailers
For more information please contact Zoe Allen at Pulse Jobs on 07918 720922 or 0161 245 4453, alternatively please forward your CV to email@example.com
Pulse is an employment agency/employment business (as defined by the Conduct of Employment Agencies and Employment Businesses Regulations 2003) and is acting on behalf of its client in relation to this vacancy.