Healthcare Assistant - London

Job description

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Health Care Assistant                                                                   

Permanent, Full time – 37.5 hours per week (shift work)

Salary: £20,179 - £28,000 per annum (dependent upon skills and experience)

Location: London

Pulse is delighted to work in partnership with one of the leading healthcare providers to help them recruit a Health Care Assistant to join their team.

The Clinic provides immediate access to urgent GP specialist-led care, as well as planned, ongoing care, to patients and members, all underpinned with a level of customer service excellence that’s not found elsewhere in our industry.

Roles and responsibilities:

  • Assisting patients and visitors with their check in procedure and ensure that they receive a flawless waiting experience.
  • Assisting, where competent, in general nursing duties under the supervision of a clinic nurse (e.g. urine testing, weight/height, blood pressure measurements, ECG recording, phlebotomy).
  • Maintaining records of appointments and supporting with other administrative duties as required in the clinic.
  • Helping to ensure safety and comfort of our patients and visitors.
  • Sharing responsibility with the clinic nurse in the processing and management of laboratory samples, ensuring correct labelling, storage and data management as required by national patient safety agency (NPSA).
  • Supporting the correct maintenance and storage of clinical equipment as per manufacturers recommendation.
  • Supporting in the decontamination of clinical equipment where applicable as will be outlined in policy and procedures.
  • Supporting compliance with stock management systems which includes complying with ordering off stock, stock rotation and date checking systems.
  • Communicating effectively with all patients to ensure they are informed by providing clear information within your level of competence.
  • Acting as a chaperone when required.
  • Participating in regulatory compliance checks.
  • Responding to patient requests in a timely manner.

Skills and experience:

  • Health and Social Care qualification such as care certificate or NVQ level III (or working towards) (Essential).
  • Good standard of Education including English and Maths at GCSE Grade c or above (or equivalent) (Essential).
  • Proven experience of healthcare assistant work (Essential).
  • Handling complaints (Essential).
  • Phlebotomy (desirable or willingness to undertake)
  • Life support qualification (desirable or willingness to undertake)

If you are interested in this role, please contact the team on 0208 167 5292 for more information. If this position is not right for you but you know a friend or colleague that may be interested, you can earn up to £250* voucher for successful* referral.


Pulse is an employment agency/employment business (as defined by the Conduct of Employment Agencies and Employment Businesses Regulations 2003) and is acting on behalf of its client in relation to this vacancy.

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