Case studies

Audrey Manyika - Mental Health Nurse

I decided to join Pulse in 2000. Both my husband and I registered at the Portsmouth branch and were really happy with the level of support we received throughout the entire process.

One of the great things I find is that you don’t feel forced to work in places you don’t want to. I've found a lot of agencies are just interested in making money. Pulse actually listened to what I wanted and understood my needs.

I've recommended many colleagues, even staff who are full time employees elsewhere.

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Julie Ackers - Band 6 Critical Care Nurse

I first heard about Pulse from a colleague whilst working on the intensive care unit where I held a permanent post as a senior staff nurse.

After speaking to one of their consultants, my first impression of them was very helpful. I was kept informed throughout every step of the initial recruitment process. The advice I received was excellent and nothing seemed too much trouble to any of the consultants I liaised with.

As this was a new and quite daunting experience for me, I was really grateful as to how experienced and professional everyone was throughout my interview. I was instantly relived it wasn't the dreaded interview scenario I had imagined, due to them being so calm and friendly.

My first placement was a nightshift in Preston and the thought of going somewhere new out of my comfort zone was somewhat of a challenge. Whilst on my way home I received a phone call from Rebecca, one of the critical care consultants at Pulse, she was just checking I was okay and enquiring how my first shift went.

I was overwhelmed by the level of support I received, I joined Pulse in April 2013 and have continued to be supported by the critical care team at the same level as I received on my very first day. In June 2014, after much deliberation, I resigned from my job after 21 years working in the same trust and came to work for Pulse full time. Again the level of support I have received in making this transition has been outstanding and I've not regretted it.

I have recommended five of my colleagues to Pulse, and will continue to do so. Everyone I've referred speaks highly of the Pulse team. I enjoy working for a dedicated professional team and wouldn't look at going anywhere else.

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Paul Thomas - Operating Department Practitioner

Many years ago, back in 1995, I was looking for a new position and a friend recommended Pulse. I registered with them and shortly afterwards worked my first shift. I clearly remember the fantastic level of support I received from the Pulse team throughout my registration, interview and placement process. All the relevant steps were explained so I knew exactly what to expect and when.

I’ve continued to work with Pulse and their levels of service, and the support I’ve received have remained the same. Their Theatres team stands out amongst other recruiters because they’re so quick at keeping you informed on all fronts.

I’ve recommended Pulse to many friends and colleagues over the years. Basically because they make things very easy, never pressurised me into taking bookings and have a wide range of work available.

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Rachel Bodell - Clinical Nurse Advisor

The support, advice and wise counsel throughout my recruitment and selection process to seek a permanent job were invaluable to me. Pulse in my view are simply outstanding in terms of their candidate selection and support processes - the constant contact and timely updates throughout was reassuring, and the personal touch the team provided was great. An attribute which is so often missed in today's current employment market.

I would recommend Pulse wholeheartedly (and have done) as a recruitment agency. My subsequent success in acquiring my specified role is a direct result of the support they provided. I especially found the interview technique and presentation guidelines provided advantageous in my success.

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Terri Denton - Band 5 ITU Nurse

I found out about Pulse from the agency nurses that used to come to Southport. They were always raving about the support and the high level of customer service they received so Pulse were my first choice.

I received support from the team throughout the whole registration process. All the documentation was sent to me way in advance, including a map, which I definitely needed, allowing me to be organised, prepared and ready for my interview day. The interviewers were very friendly and helpful. Originally I requested only HDU shifts as I didn’t think I was experienced enough to do ITU but after talking it through with the ex-nurse that was interviewing me, she made me realise I knew a lot more than I thought. She really put me at ease.

I feel that the Pulse team differ from competitors in a variety of ways. When I first decided to do full time agency, I joined four agencies to make sure I had enough work to keep me going. One agency placed me in shifts without even consulting me and within locations too far for me to travel to. Another agency didn’t contact me at all, and the third agency only rang me on the actual day they wanted me to work which made it very difficult for me to plan in advance. With Pulse the team are always in contact even if it is just to check I'm okay. I always feel supported, part of the team and appreciated. iPoint is also a great tool to keep me organised and in touch. I enjoy being with Pulse.

I would and have recommended Pulse Nursing on many occasions to colleagues. One of the things I like about Pulse is that since joining I don't need to think about another agency, as I have enough work not to need to.

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