Case studies

Audrey Manyika - Mental Health Nurse

I decided to join Pulse in 2000. Both my husband and I registered at the Portsmouth branch and were really happy with the level of support we received throughout the entire process.

One of the great things I find is that you don’t feel forced to work in places you don’t want to. I've found a lot of agencies are just interested in making money. Pulse actually listened to what I wanted and understood my needs.

I've recommended many colleagues, even staff who are full time employees elsewhere.

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Julie Ackers - Band 6 Critical Care Nurse

I first heard about Pulse from a colleague whilst working on the intensive care unit where I held a permanent post as a senior staff nurse.

After speaking to one of their consultants, my first impression of them was very helpful. I was kept informed throughout every step of the initial recruitment process. The advice I received was excellent and nothing seemed too much trouble to any of the consultants I liaised with.

As this was a new and quite daunting experience for me, I was really grateful as to how experienced and professional everyone was throughout my interview. I was instantly relived it wasn't the dreaded interview scenario I had imagined, due to them being so calm and friendly.

My first placement was a nightshift in Preston and the thought of going somewhere new out of my comfort zone was somewhat of a challenge. Whilst on my way home I received a phone call from Rebecca, one of the critical care consultants at Pulse, she was just checking I was okay and enquiring how my first shift went.

I was overwhelmed by the level of support I received, I joined Pulse in April 2013 and have continued to be supported by the critical care team at the same level as I received on my very first day. In June 2014, after much deliberation, I resigned from my job after 21 years working in the same trust and came to work for Pulse full time. Again the level of support I have received in making this transition has been outstanding and I've not regretted it.

I have recommended five of my colleagues to Pulse, and will continue to do so. Everyone I've referred speaks highly of the Pulse team. I enjoy working for a dedicated professional team and wouldn't look at going anywhere else.

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Paul Thomas - Operating Department Practitioner

Many years ago, back in 1995, I was looking for a new position and a friend recommended Pulse. I registered with them and shortly afterwards worked my first shift. I clearly remember the fantastic level of support I received from the Pulse team throughout my registration, interview and placement process. All the relevant steps were explained so I knew exactly what to expect and when.

I’ve continued to work with Pulse and their levels of service, and the support I’ve received have remained the same. Their Theatres team stands out amongst other recruiters because they’re so quick at keeping you informed on all fronts.

I’ve recommended Pulse to many friends and colleagues over the years. Basically because they make things very easy, never pressurised me into taking bookings and have a wide range of work available.

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Rachel Bodell - Clinical Nurse Advisor

The support, advice and wise counsel throughout my recruitment and selection process to seek a permanent job were invaluable to me. Pulse in my view are simply outstanding in terms of their candidate selection and support processes - the constant contact and timely updates throughout was reassuring, and the personal touch the team provided was great. An attribute which is so often missed in today's current employment market.

I would recommend Pulse wholeheartedly (and have done) as a recruitment agency. My subsequent success in acquiring my specified role is a direct result of the support they provided. I especially found the interview technique and presentation guidelines provided advantageous in my success.

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Terri Denton - Band 5 ITU Nurse

I found out about Pulse from the agency nurses that used to come to Southport. They were always raving about the support and the high level of customer service they received so Pulse were my first choice.

I received support from the team throughout the whole registration process. All the documentation was sent to me way in advance, including a map, which I definitely needed, allowing me to be organised, prepared and ready for my interview day. The interviewers were very friendly and helpful. Originally I requested only HDU shifts as I didn’t think I was experienced enough to do ITU but after talking it through with the ex-nurse that was interviewing me, she made me realise I knew a lot more than I thought. She really put me at ease.

I feel that the Pulse team differ from competitors in a variety of ways. When I first decided to do full time agency, I joined four agencies to make sure I had enough work to keep me going. One agency placed me in shifts without even consulting me and within locations too far for me to travel to. Another agency didn’t contact me at all, and the third agency only rang me on the actual day they wanted me to work which made it very difficult for me to plan in advance. With Pulse the team are always in contact even if it is just to check I'm okay. I always feel supported, part of the team and appreciated. iPoint is also a great tool to keep me organised and in touch. I enjoy being with Pulse.

I would and have recommended Pulse Nursing on many occasions to colleagues. One of the things I like about Pulse is that since joining I don't need to think about another agency, as I have enough work not to need to.

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Natasha Wolf

General Medical Surgical Nurse

Moving from Tasmania, Australia to London alone was equal parts daunting and exciting for me as there were so many big life changes and unknown factors ahead. Luckily, one thing I did not have to worry about was finding work through Pulse Nursing upon my arrival.

Before making my initial contact with Pulse I had researched literally hundreds of other nursing agencies in London. I found Pulse was by far the superior option for me as I liked that it offered varied nursing roles such as private sector, community and hospital based nursing. I was also attracted to the competitive pay rates, and the opportunities for further training and career advancement that Pulse offers. Prior to me even moving to London whilst I was still in Tasmania I was in regular contact with my agent Neralie. Neralie was fantastic; she helped me from start to finish with gaining my nursing registration with the NMC which is a stressful and difficult process. Even though we were in separate hemispheres I felt so connected to and well supported by Neralie. She was always available when I needed her. I really valued her friendly and helpful deposition and the advice and guidance she gave me. It just made the whole process of moving over and getting registered so much easier.

Upon my arrival to the UK Pulse organised the necessary training that I had to undertake prior to working. All the Pulse staff were so welcoming and kind. Pulse also provided me with health care assistant work until my NMC registration came through. This allowed me to stay afloat financially as I had an income coming in as soon as I arrived. I also really enjoyed this work too.

Since receiving my registration Pulse has provided me with wonderful working opportunities. There is an abundance of work available and as you give your working availability to the booking team there is a lot of freedom to be able to work where and when you want.

I have now been working full time as a school nurse which has been such an interesting and rewarding role. The staff at Pulse still regularly check in to see if I have any questions and to ensure I am happy and feel well supported. I am also about to commence some live in nursing work which is something I had not previously considered but I’m excited to pursue the different roles and career opportunities that Pulse has to offer.

I am so grateful to all the brilliant staff at Pulse for everything they have done and continue to do for me. I would definitely recommended Pulse.

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Chloe Cruickshank

From first signing up in New Zealand, all the way through to meeting my efficient consultant in the London office, Pulse has ensured only the best of efficiency and dedication. Once all practicalities were sorted, I managed to start working the week after I arrived.

Pulse consultants go above and beyond to seek work suited to needs and requirements pertaining to skill set. The work is plentiful and a great way to see around London (in community based work). The ipoint app is super user friendly and booking work, checking pay slips and updating availability is effortless.

I'm grateful to the staff at Pulse for making what seemed a daunting process in relocating overseas easy, friendly and reliable with consistent opportunities to work a variety of shifts at short and long term notice!

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