Using Retinue as a direct engagement portal
Getting started with the Retinue portal
Before you start using Retinue, a member of the Retinue team will contact you with details of your login credentials that are required to access the portal. They will take you through the process of setting up your portal account, including uploading your bank details and signing your contract.
Please ensure your timesheets are uploaded to the Retinue portal prior to the below deadlines:
- Cwm Taf Morgannwg University Health Board – 8am Friday
- Aneurin Health Bevan Health Board – 12pm Thursday
Payment will be received in your bank account the following Friday.
- NHS Forth Valley – 9am Thursday
- Tees, Esk & Wear – 12pm Thursday
Payment will be received in your bank account the following Thursday.
- Bradford District Care NHS Foundation Trust – 8am Tuesday
- NHS Ayrshire & Arran – 12pm Monday
- NHS Dumfries & Galloway – 10am Monday
- NHS Greater Glasgow & Clyde – 9am Monday
- NHS Lanarkshire – 9am Tuesday
Payment will be received in your bank account the Friday of that week.
The team at Retinue will walk you through how to submit your timesheet on the portal before you are required to submit your first timesheet.
With Retinue, you’re able to view the status of your timesheets in the portal. There are six different statuses, as follows:
Open – Timesheet not completed or submitted.
Pending – Timesheet submitted but not yet authorised.
Disputed – The timesheet has been disputed by client.
Approved – Timesheet approved for payment.
Processed – Timesheet is being processed.
Paid – Timesheet has been paid.
You can request copies of your payslips by emailing email@example.com. Please include the following details in your request:
- Full name
- NI number
- Home address
- Which months payslip is required
- Payroll number
- Your email address
Once you have commenced working with the trust, we require you to complete our First shift appraisal form. This needs to be submitted within the first week of your placement.
When working via Retinue, the pension options differ from trust to trust. Your recruitment consultant will provide you with the relevant pension information once your booking is confirmed at the trust.
You can also refer to the Retinue App Help & FAQs section for further guidance.