Using the NHSP Connect portal
Before your first shift
Please complete the following forms before working your first shift to ensure you’re paid correctly. Once completed, please send via the relevant email address below:
- HMRC new starter form, to ensure you’re assigned the right tax code
- Personal and bank account information form
You will also need to read and accept the NHSP Connect terms and conditions which will be sent directly to you from NHSP Connect.
- AHP and HSS team: AHPHSS.candidatecare@pulsejobs.com
- Psychiatry and Psychological Therapies team: PMHCandidateSupport@pulsejobs.com
- Acute doctors team: doctors.support@pulsejobs.com
How to use NHSP Connect
Unlike some other direct engagement portals, you do not require a login for NHSP Connect, as we will submit timesheets on your behalf.
When starting work with us, you will receive your timesheet template via email from your candidate care consultant. You will need to get this signed at the end of every week by the client and send to us to complete and upload to NHSP Connect by 5pm Tuesday.
Top tips: Before sending us your timesheet, ensure you’ve completed all the following sections correctly: working hours, breaks, and client name. It is essential that we receive timesheets in black and white, in a clear landscape format; if timesheets are not in a clear format, this may result in a delay in your pay.
You’ll be paid directly by the trust, and payment is made the Friday after the week is consolidated as per the example below:
- Week 1 = Working week
- Week 2 = Data consolidated (Wednesday)
- Week 3 = Payment made by Friday
Once you have commenced working with the trust, we require you to complete our First shift appraisal form. This needs to be submitted within the first week of your placement.
You can access your payslips via the MySBSPay app. When downloading the app for the first time, you’ll need to register for an account using your email address. Further information on the app can be found below.
Download the MySBSPay app:
For further information on the app, click here.
As part of the trust’s temporary worker recruitment process, all new temporary workers and existing NHS employees must complete this questionnaire and send it back to the email address on the form, to see if they are eligible for the NHS pension scheme.
Further information regarding the NHS pension scheme can be found below:
Further support
If you have further questions about direct engagement, please do not hesitate to get in touch with our specialist teams:
- AHP and HSS team: AHPHSS.candidatecare@pulsejobs.com or 020 7749 8282.
- Psychiatry and Psychological Therapies team: PMHCandidateSupport@pulsejobs.com or 01992 305 604, selecting option 3 for our candidate care team.
- Acute doctors team: doctors.support@pulsejobs.com or 020 7456 1456.