Case studies

Emily Ham

How did you hear about the Pulse Child Care Crew team?
I actually came across them through an advert on Gumtree

What was the level of support you received from the team throughout the registration, interview and placement process?
I was very happy with the level of support I received throughout the process. Everyone was so nice and very informative. I settled into the company very quickly.

How do you think the Pulse Child Care Crew are different from competitors?
I’m not actually informed about competitors. What I do like about the company that may differ from others is that the level of flexibility is great for a full time university student. I also love working with such an enthusiastic team.

Would you recommend the Pulse Child Care Crew team to colleagues looking for work? If so, why?
Yes, I would recommend Pulse to friends and colleagues. I’ve enjoyed my time so far; I love working with kids, I love that the hours allow me to keep a healthy balance of work, study and social life.

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Karissa Receno

How did you hear about the Pulse Child Care Crew team?
I heard about Pulse Child Care Crew through an online advert

What was the level of support you received from the team throughout the registration, interview and placement process?
I was impressed with how quickly the process was. I called Pulse on Tuesday, had my interview on Wednesday and got my first shift on Thursday. And from there, I always get shifts every week.

How do you think the Pulse Child Care Crew are different from competitors?
I would say that they are really outstanding compared to other agencies. I also registered on a different agency same time when I joined Pulse but since then I only had one shift from them and never again afterwards.


Would you recommend the Pulse Child Care Crew team to colleagues looking for work? If so, why?
Yes definitely! I have actually spoken to my friends and classmates, who are interested in work as a casual, about working with Pulse and they said that they would really start calling Pulse after we finish our course.

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Kimberly Deeney

How did you hear about the Pulse Child Care Crew team?
I heard about Pulse Child Care Crew through an advert in a daily newspaper

What was the level of support you received from the team throughout the registration, interview and placement process?
Amazing! Very high level of support. Everyone is so friendly and lovely, I was made to feel I could call at any time about anything and when I went to my first placement, which was a two week block, I was called several times to check how everything was going. I didn't have much experience when I started out, but knowing that there were people in the office I could come to with any questions or concerns helped me gain confidence very quickly.

How do you think the Pulse Child Care Crew are different from competitors?
I'm not really 100% sure about this question, because I haven't actually had anything to do with other competitors. But I can't imagine that they could possibly be more supportive and helpful than Child Care Crew is.

Would you recommend the Pulse Child Care Crew team to colleagues looking for work? If so, why?
Yes actually, I often do! I think it's great because the work is so flexible. You can fit it around other commitments in your life without having to do the same set days every week. There is a lot of variety in this job too, visiting different centres keeps things fresh. And if you are sick, the staff very kindly find someone to cover for you so you don't have to go in.

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