Excellent communication skills are key to being a good receptionist. As well as taking calls and directing visitors, receptionists often deal with clients, organise events and set up meetings. Knowledge of email and word-processing is a must, and an understanding of spread sheets and presentations is often desirable.
Receptionists are often the public's first point of contact with their organisation, and as such are often referred to as ‘front of house’ staff. Since first impressions are important, these staff must be smart, personable and efficient. Duties may include greeting visitors and ensuring they reach their destination, organising meeting rooms and ensuring they’re clean and ready to be used, organising refreshments and signing for deliveries.
For more information on our reception / front of house jobs, call 020 7959 1159.