Ophthalmic Technician

Job description

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Role Definiation

The laser technician/patient advisor will be responsible for the smooth day-to-day running of the clinic and will provide support to all clinical and administrative staff in the clinic.

The laser technician/patient advisor reports to the Deputy Clinical Care Manager and the Medical Director

The laser technician/patient advisor will work in collaboration with the Deputy Clinical Care Manager and the Practice Manager, Theatre Manager, and the Medical Director in implementation of clinical protocols and proper delivery of care.

The role can be split into the following areas:

  • Optometry
  • Patient Advisor
  • Assist on clinical and surgical days
  • Administration

Job Description


  • Works along with Optometrist in Day to day provision of optometry services within the clinic
  • Organisation and efficient running of the clinic with Optometrist, clinical manager and other personnel

Patient Advisor

  • Welcoming Patients in to the clinic on the consultation days
  • Carrying out diagnostic scans on patients when required
  • Counselling and closing the patient resulting in patient booking for surgery
  • Taking payments

Assist On Surgical Days

  • Welcoming patients on the day of the surgery
  • Ensuring they feel comfortable
  • Answering any questions they have
  • Discharging the patient before surgery
  • Assisting deputy clinic manager and medical director in the surgery
  • Preparing trollies
  • Booking patients for their post-operative appointments
  • To help and involve all aspects of surgery like sterilisation
  • Assisting in non laser treatment days along with clinical manager and theatre manager


  • Sending clinical , appointment letters to patients
  • Conversion of notes
  • Maintaining patient communication by e mails and letters
  • Dealing or working along with line managers to deal with patient complaints
  • Helping in the call centre
  • Filing of notes
  • Liaise with other visiting surgeons and helping them in the clinic
  • Attending or helping in organisation of the any business related activities like Optometrist /GP Seminars or Patient Seminars along with Operational Manager and Medical director
  • Any other duties as required by the clinic

Pulse is an employment agency/employment business (as defined by the Conduct of Employment Agencies and Employment Businesses Regulations 2003) and is acting on behalf of its client in relation to this vacancy.

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